Privacy Policy
| Corporate information | |
|---|---|
| Data Controller | SH Web Srl |
| Registered office address | Via Quattro Giugno, 53 47899 Serravalle (RSM) |
| P. VAT | SM21512 |
| Personal data controller | SH Web Srl |
Privacy Policy
This notice has been drawn up to make known the privacy principles governing the use by SH Web Srl data provided by customers, including data collected through this website. This page describes how the site is managed with regard to the processing of the personal data of the users who consult it. This information is provided pursuant to Article 13 of Legislative Decree no. 196/2003 (hereinafter the "Privacy Code") and Article 13 of EU Regulation no. 2016/679 (hereinafter the "GDPR 2016/679"), to those who interact with the web services accessible by electronic means from the address: www.specialehotel.com . This information is provided only for this website and not for any other websites that may be consulted by the user via links on this site. By visiting this website, you implicitly declare that you have understood and accepted the processing methods described in this privacy policy.
Data controller
The data controller is SH Web Srl, with fiscal domicile at Via Quattro Giugno, 53 - 47899 Serravalle (RSM), contactable by telephone on 0549 941579, e-mail info@shweb.sm. The same is the Data Protection Officer (DPO).
Place of data processing
Processing related to the web services of this site takes place at server farms in Italy and Europe.
SH Web It is a web agency that guarantees GDPR compliance, located in San Marino, a non-EU country that is in the process of transposing European legislation on the processing of personal data, through the adoption of its own State legislation with the same guarantees provided by the GDPR itself.
Purpose of processing
The personal data provided by users who send requests for information material or who subscribe to newsletters are used for the sole purpose of performing the service or provision requested. This data may also be used for the following purposes: a) management of the relationship with the customer; b) performance of the company's own economic activity; c) other purposes connected with the company's activity and related to it (for example, improving the products and services offered, even if not strictly related to the services requested by the person concerned; market research on customer satisfaction, etc.). If it is necessary to collect data that enable the personal identification of the user in order to provide the latter with a given service, the user is asked to voluntarily provide the necessary data, which will be processed exclusively for the purposes of providing the service.
The processing will be carried out in automated and/or manual form, in compliance with the provisions of Article 32 of GDPR 2016/679 and Annex B of Legislative Decree 196/2003 (Articles 33-36 of the Code) on security measures, by specially appointed persons and in compliance with the provisions of Article 29 GDPR 2016/ 679.
We would like to inform you that, in accordance with the principles of lawfulness, purpose limitation and data minimisation, pursuant to Article 5 GDPR 2016/679, your personal data will be kept for the period of time deemed necessary to achieve the purposes for which they are collected and processed.
Pursuant to Articles 26 and 27 of Legislative Decree No. 196/2003 and Articles 9 and 10 of EU Regulation No. 2016/679, you may give SH Web Srl data that qualify as 'special categories of personal data', i.e. data revealing 'racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data intended to uniquely identify a natural person, data concerning a person's health or sex life or sexual orientation'. These categories of data may only be processed with your free and explicit consent.
SH Web Srl does not adopt any automated decision-making processes, including profiling, as referred to in Article 22(1) and (4) of EU Regulation No. 679/2016.
Direct Marketing
As specified above, we would like to provide you with information about new products, promotions, special offers and other information that we think may be of interest to you. If you have expressly authorised us to do so by ticking the appropriate flag, we may send you such information by post and telephone, unless you have specified otherwise during registration. If, at any time, you do not wish your data to be used for direct marketing purposes, you can let us know by contacting our customer service department by email at the following address info@shweb.sm and we will no longer send you any commercial communications. If you have opted out of the processing of your data, you will never receive any commercial communication and the data you provide will be used exclusively to respond to your request.
Types of data processed
Navigation Data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected in order to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) notation addresses of the resources requested, the date and time of the request, the method used to submit the request, the size of the response file, the numerical code indicating the status of the response given by the server and other parameters relating to the user's operating system and computer environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct operation, and is deleted immediately after processing. The data could be used exclusively by the Judicial Authorities to ascertain responsibility in case of hypothetical computer crimes to the detriment of the site.
Data voluntarily provided by the user
The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site, or the filling in of the form, entails the subsequent acquisition of the sender's address, which is necessary in order to reply to requests, as well as any other personal data included in the message by the customer.
Provision of Data
The user is free to provide the personal data indicated in the request forms or in any case indicated in the appropriate sections of the website to request the sending of informative material or other communications. Failure to provide them does not make it impossible to obtain what has been requested, even anonymously. Personal data are processed by automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorised access to the database.
Data retention period
The data retention period is that necessary for the purposes arising from the services requested and for a further period of 36 months. If the information requested is the subject of an online transaction, such data may be retained for financial and tax reporting purposes for a period of 10 years. With regard to technical data managed by the site, such as cookies, the retention period is defined by the technical characteristics of the cookies themselves and specified in the "Site cookies" table.
Treatment modalities and security
Your personal data will be processed by automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent loss of data, illegal or incorrect use and unauthorised access.
Personal data is processed using IT tools suitable for guaranteeing the security and confidentiality of the data and in any case in compliance with the appropriate security measures as required by Article 32 GDPR, using secure communication protocols with SSL encryption algorithms.
Rights of the data subject
You are entitled to the following rights under Articles 7 of Legislative Decree 196/2003 and 15 to 22 of EU Regulation No. 2016/679, and where concretely exercisable in relation to the purpose of processing for which your data is collected, you may at any time exercise the right to:
a) request confirmation of the existence or otherwise of their personal data;
(b) obtain information on the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be disclosed and, where possible, the storage period;
c) obtain rectification and deletion of data;
(d) obtain restriction of processing;
(e) obtain portability of data, i.e. receive them from a data controller, in a structured, commonly used and machine-readable format, and transmit them to another data controller without hindrance;
f) object to the processing at any time and also in the case of processing for direct marketing purposes;
(g) object to automated decision-making relating to fixed persons, including profiling;
(h) to request from the data controller access to and rectification or erasure of personal data or restriction of the processing of personal data concerning him or her, or to object to their processing, in addition to the right to data portability;
(i) revoke consent at any time without prejudice to the lawfulness of the processing based on the consent given before revocation;
(j) file a complaint with a supervisory authority.
You may exercise your rights by written request sent to SH Web Srl to the postal address of the registered office or to the e-mail address info@shweb.sm.
Extended information on the use of cookies
Extended information on the use of cookies in accordance with the provision of the Privacy Guarantor No 229/2014, for those who interact with the web services of SH Web Srl, accessible from the addresses www.specialehotel.com. The SH Web Srl website uses cookies and similar technologies to ensure the correct functioning of procedures and improve the user experience of online applications. This document provides detailed information on the use of cookies and similar technologies, how they are used by SH Web Srl and how to manage them.
Cookies
Cookies are data created by a server that are stored in text files on the hard disk of your computer and allow the operation of this website, the use of a specific functionality explicitly requested by the user or allow the improvement of the operation of this website, such as cookies that make navigation faster or that show the content of greatest interest to the user based on previous choices. Cookies can be permanent (so-called persistent cookies), but they can also have a limited duration (so-called session cookies). This site uses both persistent and session cookies. Session cookies are not permanently stored on your computer and disappear when you close your browser. Persistent cookies are used to personalise navigation according to the tool used by the user (computer, tablet, smartphone) as well as third party cookies that are used to analyse access to the site (e.g. Google Analytics) and to allow users to share site content via social networks (FB) or email (Add This). These cookies are stored permanently on your computer and have a variable lifetime.
The site uses the following cookies in particular:
Site Cookies
| Cookie name | Type | Service name | Name description | Duration | Domain |
|---|---|---|---|---|---|
| _ga | third-party analytics | Google Analytics | Used by Google Analytics API | 6 months | www.specialehotel.com |
| _gat | third-party analytics | Google Analytics | Used by Google Analytics API | 10 minutes | www.specialehotel.com |
| viewed_cookie_policy | functional | Privacy policy | Keeps the privacy policy bar hidden | 1 year | www.specialehotel.com |
| wfvt_xxxxx | analytical | Wordfence Analytical | Keeps track of pages viewed by a user | 30 minutes | www.specialehotel.com |
| googtrans | functional | Translate | Keeps track of the chosen language | until the end of the browsing session | www.specialehotel.com |
| PHPSESSID | technician | WebServer | Browsing session identifier | until the end of the browsing session | www.specialehotel.com |
| SERVERID | technician | WebServer | Identifier of the server that handled the user's request | until the end of the browsing session | www.specialehotel.com |
Google Analytics Cookies
Our site uses Google Analytics from Google, Inc., a service offers statistics to measure and analyse the performance of the site, through the use of cookies. To see the privacy policy of the Google Analytics service, please visit http://www.google.com/intl/en/analytics/privacyoverview.html. For Google's privacy policy, please refer to the following address http://www.google.com/intl/it/privacy/privacy-policy.html.)
For further information http://www.google.it/intl/it/policies/technologies/types/ e https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Google Adwords & Google Remarketing Cookies
The website may use the Google Adwords programme and Google Remarketing technology. Both are operated by Google Inc. The conversion tracking function of AdWords also uses cookies. To help us track sales and other conversions, a cookie is added to a user's computer when that user clicks on an ad. This cookie lasts for 30 days and does not collect or track information that can personally identify a user. Users can disable Google's conversion tracking cookies in their Internet browser settings. In some cases, cookies may cause problems when logging in or navigating within your AdWords account. When this occurs, the best way to correct the problem is to clear your cache and delete the cookies saved for your Internet browser. Read more about click here https://www.google.es/intl/it/policies/privacy/. Finally, the user may disable Google Analytics cookies by downloading a specific browser plug-in available at the following url https://tools.google.com/dlpage/gaoptout.
Facebook Cookies
The website may use cookies from Facebook Inc. to monitor the performance of Facebook Ads campaigns and possible remarketing actions. Click here for more information about Facebook's use of cookies: https://www.facebook.com/help/cookies/
You may object to the recording of persistent cookies on your hard disk by configuring your browser to disable cookies. Find out how to disable cookies in major browsers: Chrome, Firefox, Internet Explorer, Safari, Opera. After this operation, however, some functions of the web pages may not be executed correctly.
This privacy policy may be amended from time to time and the use of the information collected is subject to the privacy policy in effect at the time of use. This document, published at www.specialehotel.com, constitutes the Privacy Policy of this website and will be subject to updates from time to time published and bearing the date of update.
Updated on 02/06/2021
